IT Transformation



A privately held, family owned Third Party Logistics (3PL) provider of public and dedicated warehousing, transportation, shrink sleeve labeling and order fulfillment services. As a 3PL, the company was on the cusp of major growth but hampered at every turn by unforeseen challenges. The technology, operating structure and talent they’ve leveraged for years seemed unable to advance the company any further. Also complicating the situation, the company had become siloed in its business operations with each department pursuing its own technology solutions, leaving IT in the middle trying in vain to support it all.


Enabled the customer to see the bigger picture, and to come to the realization that they were in the throes of a massive transformation effort. By partnering with the client, we rallied the siloed teams, bridged the relationships, and pivoted the organization towards a comprehensive IT Transformation Roadmap. To enable this program we sourced a dynamic and proven IT leader while simultaneously addressing the companies greatest technical and operational needs.


IT Transformation was accelerated and the IT organization became positioned as a trusted business partner, and service delivery was improved. The future-state IT Operating Model, new IT leader and improved IT management capabilities has begun to position the IT function to enable its business goals and objectives and meet the growing needs of their internal end users and customers.

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