IT Capability & Operating Model

TECHNOLOGY ADVISORY CLIENT SUCCESS

CHALLENGE

Designer and manufacturer of high-end, made-to-order, upholstered furniture sold through private label, retail, and hospitality channels. As a private equity backed, $350M Furniture Manufacturer with recent growth via acquisition, the company needed tighter integration between its operating companies, improved IT capabilities and a forward looking IT Operating model.

SOLUTION

Defined a prioritized multi-year roadmap to improve integration between operating companies and mature the IT and Cyber capabilities. We addressed key risks and weaknesses in their operating model and security/compliance capabilities, and reduced tech-debt associated with their legacy ERP system. Our plan included the integration of services, data, technology, personnel and processes across 3 disparate operating companies.

RESULTS

Our plan fundamentally changed the way IT operates by structuring the organization as a singular entity, but with a balance of control and flexibility. We created a reusable launch platform that can be leveraged as a catalyst for other departments or divisions outside of IT, to initiate or improve integration and synergies across the operating companies. This addressed the concern that the companies “aren’t integrated enough” and enables the PE firm to increase the valuation of the company while reducing risk and for future investors.

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Leverage our thought leadership, industry expertise, and an exceptional team of practitioners to elevate your business performance by enabling your SMB to compete and grow, securely.