Revitalizing Growth: IT Transformation for a 3PL Family Business

TECHNOLOGY ADVISORY CLIENT SUCCESS

CHALLENGE

: A family owned held 3PL company on the cusp of major growth but hampered at every turn by obstacles unforeseen

The technology, operating structure and talent they’ve leveraged for years seems unable to advance them any further

Efforts are unsynchronized between business leaders and technologists; the silos they’ve constructed result in each department pursuing their own ends

SOLUTION

IT Ally enabled the customer to see the bigger picture: They were in the throes of a massive transformation effort; they just hadn’t recognized it yet..

IT Ally rallied the siloed teams, bridged the relationships and pivoted the organization towards a comprehensive IT Transformation roadmap constructed of 5 major themes.

RESULTS

Accelerated the transformation and positioned the IT organization as a trusted business partner and improved service delivery:

Finalize the future-state IT Operating Model including the selection of a new IT leader

Rationalize the Application/Data Portfolio including the RFP, selection and initiation of business-critical EDI services to resolve immediate pain points and provide tactical advantage

Initialize a new and radically improved IT Service Desk function

Implement and activate effective IT Governance

Analyze and remediate Cyber-Security risks

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